Information submitted through the support site is private but is not hosted within your secure CDD Vault. Please do not include sensitive intellectual property in your support requests.

General Vault Settings

Vault administrators may configure settings on the Settings-> Vault-> General page. Click "Edit vault settings" on this page to start updating the settings. Once saved, these settings apply to all users in all projects.

Public contact data

Chemical Registration



Vault name:

Vault name is set by CDD staff admins, and may not be edited by the vault administrator. If you would like to change your vault name, please contact CDD support.


Public contact data

Primary contact:

Primary contact details, as well as other related fields like Principal Investigator and e-mail, Institution and Website URL are contact fields that are visible to CDD public users only when the vault is activated for public data sharing. By default, all vaults are completely private, and this information is not shared. If a vault is activated (by CDD staff with permission) for data publication, and a data-set is published, the contact information provided in this section will be displayed to the rest of the CDD community.


Chemical Registration Details

Next Registration Sequence Identifier:

This section displays the next registration sequence number available for compound registration. This number may be edited by the vault administrators. To change the Molecule ID prefix used within a CDD Vault, the Vault Administrator can:

  1. navigate to the Settings > Vault > General tab
  2. click the "Edit vault settings" pencil icon on the top left of this tab
  3. edit the box labeled "Registration System Prefix" to set the desired new Molecule ID Prefix
  4. if desired, edit the box labeled "Registration System Current Value" to set a new seed for the numeric portion of the Molecule Name (ID)
  5. click the green "Save changes" button at the bottom of the panel

This will reset the IDs of all existing Molecules and also use the new prefix for new Molecules registered. Also note, while this background change is in progress, users will not be able to register new Molecules/Batches. The Release Note for this feature states that the typical time for changing the Molecule Name (ID) prefix is approximately 15 minutes for every set of 10,000 Molecules.


Registration System Settings:

This section displays the type of chemical registration available in the vault. By default vaults do not permit duplicate structure registration, which is indicated as "Multiple molecules with the same structure are NOT allowed." This option is not editable by vault administrators, but can be reset by CDD support.


Security Settings


Users can configure the system to send email alerts when certain events happen (such as the creation of a new molecule). Learn more about alerts here. There are two different forms of alerts, summary and detailed. The latter can contain potentially sensitive information such as molecule and protocol names, so this setting allows the administrator to control the content of the email that is sent out:

  • summary only (default) - e-mail alerts will contain only summary information and will not identify any compounds or protocols by name. Users may not choose to receive detailed e-mail alerts.
  • summary or detailed - users may choose to configure summary or detailed alerts. Detailed alerts will contain molecule IDs and protocol names.
  • disabled - users may not configure any e-mail alerts.


Project association via data import:

This setting determines whether chemistry resource (molecules and batches) are shared automatically during data file imports. By default, "Molecule, batch, and plate sharing require explicit acceptance", meaning that a "suspicious event" on the import report needs to be manually accepted in order to proceed with resource sharing. More about this suspicious event.

If this setting is switched off, the import report event will be "noteworthy", and will be automatically accepted without explicit user acceptance.


External Link setting:

This setting determines whether link outs are permitted. CDD may not guarantee security of your data once it leaves the secure vault environment and is passed via a link out to another service. The options include:

  • Ban external links - Most secure option. Links to external resources are not displayed to the users.
  • Allow external links - default- CDD displays the link out, followed by a warning page that required explicit user acceptance before passing any data over to an unsecure website.
  • Allow external links and do not show a warning page - skip the security warning page, and proceed to the linked website.


Session timeout: 120 minutes

Users are automatically logged out if they are inactive for this amount of time. A shorter timeout reduces the chances that an unattended computer could be used to gain unauthorized access to your Vault.

By default all vaults are set to the maximum timeout limit of 2 hours (120minutes), but this period may be reduced to 15 minutes.


Disable inactive members:

If switched on, vault members will have their accounts disabled if they do not log in for 6 months. By default CDD will not disable user accounts.

The vault administrators and the members will receive email notifications when this occurs.
You will need to contact CDD support to re-activate the members' accounts.


Authorized IP ranges:

By default, CDD Vault may be used from any computer with an internet connection without restriction. Access to the vault may be restricted to a range of IPs, represented as a Classless Inter-Domain Routing (CIDR) block. It is possible to enter multiple ranges by separating them with the | symbol:

  • Single CIDR block-
  • Multiple CIDR blocks-||
  • Exact IP in CIDR notation-

Please note that this setting becomes effective immediately, so exercise caution to avoid locking yourself out of your vault.


Block CDD staff access

When switched on, this option will prevent CDD staff from accessing your vault in order to provide customer support. This will also prevent CDD staff from adding/removing users from your vault.