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CSV import in Excel with "garbled" characters

You are opening a csv file in Microsoft Excel and are seeing incorrect, or garbled characters, such a  é, ü, Å, etc. 

This could be due to the CSV file being of the so called UTF-8 compliance standard. CDD uses this to ensure maximum compatibility over multiple platforms and software. However, if a CSV file contains non-English characters, this can lead to display issues within Microsoft Excel. Excel is unable to properly display UTF-8 compliant CSV files when they contain said non-English characters. 

To resolve this issue, please do the following after exporting a CSV file from CDD:

On a Windows machine:

  • On a Windows computer, click "File > New" in Excel.
  • Click "Data" tab.
  • For older versions of Excel:
    • Click "From Text" option. Select the CSV you file want to import.
    • Excel will display "Text Import Wizard".
    • In step-1 of this wizard:
      • Select "Delimited" radiobutton.
      • In "File origin" field - select "65001 : Unicode (UTF-8)".
    • Click "Next >" button.
    • In step-2 of this wizard:
      • Select "Comma" checkbox.
    • Click "Finish" button.
    • In the dialog window that appears - click "OK" button.
  • For newer Versions of Excel:
    • Click "From Text/CSV" option. Select the CSV you file want to import.
    • In the next box  select:
      • In "File origin" field - select "65001 : Unicode (UTF-8)".
    • Click "Load" button.
  • Excel will display your CSV file - including non-English characters - properly.

On a Mac:

If you are using Excel 2016 or later, then above Method 2 will work also on Mac. Otherwise you might want to consider using e.g. the "Numbers" application instead of Excel.

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