Information submitted through the support site is private but is not hosted within your secure CDD Vault. Please do not include sensitive intellectual property in your support requests.

General Vault Settings

Vault administrators may configure settings on the Settings > Vault > General page. Click "Edit vault settings" on this page to make changes. Once saved, these settings apply to all users in all projects.

Public contact data

Registration Details



Vault name:

Vault name is set by CDD staff admins, and may not be edited by the vault administrator. If you would like to change your vault name, please contact CDD support.


ELN Entry Details

ELN identifier format:

This section displays 3 different format options for the IDs assigned to individual ELN entries. The vault administrator can choose which format they would like used for the vault.

  • Global Identifier (a non-sequential number assigned by the vault)
  • Vault Identifier (Consists of a vault-wide prefix followed by a sequential number)
  • Vault-User Identifier (Consists of a vault level prefix + a user specific prefix + a sequential number)

Vault ELN identifier prefix:

If the "Vault Identifier" or "Vault-User Identifier" option is chosen for the ELN identifier format, then a vault level prefix will be assigned here. Each ELN entry ID will start with this prefix and be followed by a sequential number. If the "Vault-User Identifier" option is chosen, the vault prefix is set in this section but the individual member prefixes are assigned by editing the members in your vault and adding them or assigning a prefix when a new user is added. This will reset the IDs of all existing records and the new prefix will be used for new ELN entries.


Entity Registration Details

Next Registration Sequence Identifier:

This section displays the next registration sequence number available for entity registration. This number may be edited by the vault administrators. To change the entity ID prefix used within a CDD Vault, the Vault Administrator can:

  1. navigate to the Settings > Vault > General tab
  2. click the "Edit vault settings" pencil icon on the top right of this tab
  3. edit the box labeled "Registration System Prefix" to set the desired new prefix
  4. if desired, edit the box labeled "Registration System Current Value" to set a new seed value for the numeric portion of the Entity Name (ID)
  5. click the green "Save changes" button at the bottom of the panel

This will reset the IDs of all existing records and the new prefix will be used for new registered Entities. Also note, while this background change is in progress, users will not be able to register new Entities/Batches. The Release Note for this feature states that the typical time for changing the Entity Name (ID) prefix is approximately 15 minutes for every 10,000 records.


Registration System Settings:

This section displays the type of chemical registration available in the vault. By default vaults do not permit duplicate structure registration, which is indicated as "Multiple molecules with the same structure are NOT allowed." This option is not editable by vault administrators, but can be reset by CDD Support.


Registration Types:

This section displays the types of entities that may be registered in the vault. By default, vaults only permit chemical structure registrations, but CDD Support can enable these additional registration types:

  • Structure
  • Mixture
  • Nucleotide
  • Amino acid
  • Other

Once CDD Support enables additional registration types, the Vault Administrator can navigate to the Settings > Vault > General tab within each individual CDD Vault to select which type of entity is allowed to be registered into each CDD Vault. Vaults can be configured to store multiple registration types or each type can be stored in separate Vaults. Registration types can be toggled on or off without impacting registered entities.

Contact CDD Support if you wish to enable additional registration types within your Vault(s).


Security Settings

Email alerts:

Users can configure the system to send email alerts when certain events happen (such as the creation of a new molecule). Learn more about alerts here. There are two different forms of alerts, summary and detailed. The latter can contain potentially sensitive information such as molecule and protocol names, so this setting allows the administrator to control the content of the email that is sent out:

  • summary only (default) - email alerts will contain only summary information and will not identify any compounds or protocols by name. Users may not choose to receive detailed email alerts.
  • summary or detailed - users may choose to configure summary or detailed alerts. Detailed alerts will contain molecule IDs and protocol names.
  • disabled - users may not create any email alerts.


Project association via data import:

This setting determines whether chemistry resources (molecules and batches) are shared automatically during data file imports. By default, "Molecule, batch, and plate sharing require explicit acceptance", meaning that a "suspicious event" on the import report needs to be manually accepted in order to proceed with resource sharing. Read more about this suspicious event.

If this setting is switched off, the import report event will be "noteworthy", and will be automatically accepted without explicit user acceptance.


External Link setting:

This setting determines whether link outs are permitted. CDD may not guarantee security of your data once it leaves the secure vault environment and is passed via a link out to another service. The options include:

  • Ban external links - Most secure option. Links to external resources are hidden from users.
  • Allow external links (default) - CDD displays the link out, followed by a warning page that requires explicit user acceptance before passing any data over to an unsecure website.
  • Allow external links and do not show a warning page - skip the security warning page, and proceed to the linked website.


Session timeout: 120 minutes

Users are automatically logged out if they are inactive for this amount of time. A shorter timeout reduces the chances that an unattended computer could be used to gain unauthorized access to your Vault.

By default all vaults are set to the maximum timeout limit of 2 hours (120minutes), but this period may be reduced to 15 minutes.


Disable inactive members:

If switched on, vault members will have their accounts disabled if they do not log in for 6 months. By default CDD will not disable user accounts.

The vault administrators and members will receive email notifications when this occurs.
You will need to contact CDD support to reactivate the members' accounts.


Authorized IP ranges:

By default, CDD Vault may be used from any computer with an internet connection without restriction. Access to the vault may be restricted to a range of IPs, represented as a Classless Inter-Domain Routing (CIDR) block. Enter multiple ranges by separating them with the | symbol:

  • Single CIDR block-
  • Multiple CIDR blocks-||
  • Exact IP in CIDR notation-

Any IP restrictions set will also govern API calls, which must also be made from an approved IP address.

Please note that this setting becomes effective immediately, so exercise caution to avoid locking yourself out of your vault.


Block CDD staff access

When switched on, this option will prevent CDD staff from accessing your vault in order to provide customer support.

Public contact data

Primary contact:

Primary contact details, as well as other related fields like Principal Investigator and e-mail, Institution and Website URL are contact fields that are visible to CDD public users only when the vault is activated for public data sharing. By default, all vaults are completely private, and this information is not shared. If a vault is activated (by CDD staff with permission) for data publication, and a data-set is published, the contact information provided in this section will be displayed to the rest of the CDD community.